I will start with the good then rule out why I gav...

I will start with the good then rule out why I gave them one star . The hotel it self was beautiful, As far as it looked it spoke luxury the place is well keep and it shows but as far as staff and the way they treat Marriott associates guest is horrible. I wanted to believe that each guest is treated equally no matter if they are an associate or booked from a third party , a guest is still a guest . I was wrong . They treated me as if my money was not worth it just because it was discounted they charged fees on my account with out my knowledge . And when I asked for explanation they made me come all the way down stairs to the 9th floor to basically tell me that someone didn t do their job and that they were busy . They gave so many excuses also why my bathroom sink was never saw about it kept flooding over or why I ask for something to brought up to my room it never came and I had walk to front desk to get it . They were rude I absolutely think they were discriminating towards me . I talk to management it was nothing they could do but give me a box of candy . I never want to visit this hotel again . This was not the Marriott standards I was taught and something needs to be done . Associate guest matter to . i would never treat a guest this way . It makes me afraid to use my discount . Even the waitress were rude about giving me the a 20% meal credit . Ugh it was the worst and I never honestly complain but this was the worst do not visit here the front desk staff is rude and the management don t care .