C

Carly Grace

3 years ago

It s a holiday weekend and the pool is busier than...

It s a holiday weekend and the pool is busier than it s been all week. When I arrived at 2 pm the smallest kiddie pool had a pool closed sign placed in front of it. I went to the front desk to check on the situation and see why it was closed because my baby kept trying to get in it. The manager said that there was a poop accident from a baby earlier in the day and that someone is on the way to clean it. Checked back about an hour and a half later and the manager said I haven t been able to get the maintenance guy to text me back all day. So her story changed... first she told me he was on his way and now she says she hasn t been able to get in touch with him all day. No offer to call the owner or a plan to remedy the problem. Three hours later and the sign is still there and baby poop is still in the pool. Not one bit impressed.

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