I've worked at Century 21 Award in Mission Valley ...

I've worked at Century 21 Award in Mission Valley for 4.5 years. One of the main reasons I stay is the support I receive. I recently went thru the most difficult and emotional escrow of my career and was ready to have a minor breakdown. I'd wake up at night with anxiety attacks as was overwhelmed with how to reign in this out of control transaction. I confided in my manager Dushaun Fairley my struggles and as soon as he saw what I was dealing with, he stepped in and helped me every step of the way until the escrow closed a week later. Every time I heard from the other agent in the party, I asked him how I should respond and he guided me. He attended the final walk thru with me as I agreed to meet the buyers agent and her clients at my listing and he was there to make sure nothing got elevated. Of course with his presence there, it all went smooth and no one got nasty. He told me he would take the unpleasant calls from the buyers agent at any time, relieving me of the stress of knowing I had to take yet another beating from this agent. Of course she never called him and she stopped calling me 5 times a day, but instead reverted back to emails and toned down her nasty attitude all because of her one phone with Dushaun - she saw she couldn't get away with it anymore. Dushaun has my back, and always will and that makes me feel so much relief that if I ever have a situation that is above what I can handle, he is there to help and take away that stress of not knowing what to do.

The 2nd reason I love and stay at this office is the fun, diverse group of agents we have and I always enjoy talking to them when in the office. We bounce ideas off each other, and help each other with advice on our escrows. Our office is always there to help another agent - we share and never worry that someone is going to steal our business. I love the sharing nature of our office and it's really helpful to the newer agents as I remember I needed a lot of guidance, tips and ideas for things that worked to find business.