Nicole E

Review of UC San Francisco

I had a great experience in the Emergency Departme...

I had a great experience in the Emergency Department this morning. I was anxious because I just moved here from out of town but was sick all night and had to come in. Jason triaged me and he was super friendly and helpful to my husband. Kathleen was nurse and John helped her with my IV and labs. They reassured me and described the process of getting test done and what to expect. They were sweethearts. I saw Dr. Pedrez who listened well, appeared concerned, and had great bedside manner. Marisa did my xray and described the process well, she was in the best mood ever for a Saturday morning at work. Angela did my ultrasound and was so nice to bring me back to the ED instead of having me wait on transport. So even though, it took a while to get all my test done and resulted, I could not complain about the staff nor my overall experience. I would definitely come back. It seemed like a nice clean facility and safe with security at the entrance.