B. C.

Review of Valentin hotels

Update: Third year in a row, continues to be a bea...

Update: Third year in a row, continues to be a beautiful resort and very relaxing. I can see a slight decline in a few areas and shared my concerns with the appropriate staff during my stay and well at check out. 1) On arrival, as a return guest, you are recognized in the daily "newsletter". This year we had to ask why our names didn't appear last year only to be ask "oh, is this not your first time here?" The next day our names were there but incorrect. They kindly apologized and corrected the next day but again had them wrong. Not a big deal but for memory sake it meant something to us. 2) The band at night isn't near what it has been the past 2 years. Most nights there were minimal couples out- the vibe was just boring. 3) Our housekeeping was far less than par. I do not think they ever swept our floor. Being at the beach all day there is no way to not have sand in the entrance. It grew daily...8 days worth. 4 days in a row we had zero face towels to bathe with. Every single day we had to call, ask for and wait 20-30min standing in sandy swim suits waiting to shower. 4) Ginger has a great menu...prefer eat in main part vs hibachi part- the food is better. The service has been bad each year...this year no better.
Again, these are the negatives....we were here 8 days and there are ample, ample positives. The place is goregous, the time is amazing.