Very bad in 1 word .... ask nicely to have called ...

Very bad in 1 word .... ask nicely to have called several times why I had not received an e-mail for the rent (by telephone) so to the alliance at the counter they cannot help you further than your client no to give well that I have 38 years.
But now let's see if you transfer the rent too late .... then you will be overwhelmed by the mails and mail then they will know where to find you
Alliance hats off for your trained counter staff (there used to be people working !!!!