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I wish I could rate this place 0 stars. We decided...

I wish I could rate this place 0 stars. We decided to see if this would be a good place for my family to swim during the summer. On Google, they posted that they have reopened to the public after following all COVID-19 cleaning guidelines. I visited their website and reviewed their "Recreational Swimming Hours". Sunday's hours are listed as 1pm to 6pm. I called to confirm a few details and nobody answered the phone. I called a second time - same result. I called a third time - you guessed it - nobody answered the phone. My 5 yr old daughter had her heart set on swimming so, despite nobody answering the phone, I figured since they posted "we're open" and listed their "recreational swimming hours" on their website we would not have a problem. We all got ready, got loaded up into the car, and set off to the location which is 30m away. When we arrived, we entered through the font and saw a single person sitting at the front counter. She told us that we "missed the last swim for the day" (we arrived at 3pm, website says they close at 6pm). She then went on to tell us that "due to COVID-19" we had to be there "at a certain time" and "make arrangements" and so forth. I told her I called three times to which she replied "it's been very busy here" **crickets*** there wasn't another soul I could see and only a handful of cars in the parking lot. Bottom line, my daughter cried for an hour, their website is wrong and misleading, they tell you to call and nobody answers the phone, they wouldn't let us swim, and it was all a giant waste of time. I guess it is too much for this place to update their website, leave accurate posts on Google, answer the phone, or do anything else for that matter.

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