Awful place. Management is totally incompetent. T...

Awful place. Management is totally incompetent. There were 2 people working a desk for 40 customers in one building and 5 people serving 0 customers in another building. I hope SPG inspects this operation, they either need to be fired as inadequate or corrupt. None of the advertised services were available, service was terrible. It is not close to anything. I have stayed in dozens of high quality hotels around the world and this is not one. DO NOT STAY HERE.