S

Most know that Cypress is the best ski/board mount...

Most know that Cypress is the best ski/board mountain in the lower mainland but I'm posting to give kudos to their amazing ski patrol staff. I walked in to first aid after busting my wrist in the terrain park and their staff were already treating other patrons. But that didnt stop them from attending to me asap with the most professional and courteous service. All of them were super thorough and caring with a great sense of humor. Chelsey who was the main person to treat me did a fantastic splint job and made sure I got the best treatment they could do. On top of that I had only 3 runs before my injury and while sitting in the lodge awaiting my friends, she took the liberty of looking for me to provide me a new pass with rentals for next time since my day was wasted. I never in any way asked for this and it's this kind of going above and beyond customer service that will keep me returning as a loyal customer. Her and her team are truly heroes on the mountain and Cypress is blessed to have them.

Comments:

No comments