I had multiple bad experiences at this dealership....

I had multiple bad experiences at this dealership. I bought a 2014 CRV EX-L from this dealership. Ended up costing $39884 on 48 month finance - I'm a bad negotiator, and I'm embarrassed that I paid that price for this vehicle. Maybe it's a problem endemic of dealerships, but hear me out on their "service."

The back latch on my vehicle was a lemon. During the winter months, the back latch wouldn't open. When I brought the vehicle back for the issue the first time, they confirmed that would have a shuttle to get me to work while they fixed the issue. When I got there, the shuttle service was delayed a couple of hours, so I had to come back another day. That's understandable, it was really bad weather that day. The second time I brought it back, they tried to seal it (they thought water was seeping inside and freezing). Shuttle was again late getting me to work - I arrived at their dealership 2 hours early to account for that. The solution didn't work, I had to come back for the third time so they can completely replace the back latch. The service vehicle was also late the third time.

Second issue I had with the vehicle: the back rotors rusted within 2 years of owning the car, causing a grinding noise. The service tech told me that the brake pads and rotors were rusted through, so I had to replace them. They charged me $560+ tax for the job. This time, I made absolutely clear that I CAN'T be late for work. I was like an hour for work again. On top of that, the grinding noise was still there.

I'm aggravated every time I visit this dealership. I finally went to an independent garage (igarage) who diagnosed the issue as a dirty caliper sliding pin. They took it apart, cleaned it, lubricated it, and they solved my issue.

I got a lemon vehicle. I got SCAMMED on the service. On my 4 visits there, they made me significantly late for work every single time. I do not recommend anyone visit this dealership. I don't ever want to buy a Honda vehicle after this experience.