Mia Pomerenke

Review of BIG Y Tolland, CT

Absolutely terrible customer service in their pizz...

Absolutely terrible customer service in their pizza/grinder department. Said there was no order, then found half the order. Did not admit fault or offer anything to help fix order. 1.5 hours late and completely ruined our event. Then had the nerve to accuse my employee of stealing. Waiting for an apology and none of us will step foot in this store again. No easy to treat good customers. Not the community centered store I thought it was.