Although the cars itself are very good, something ...

Although the cars itself are very good, something strange is afoot. We purchased a certified used vehicle but there was double-talk from the salesperson and he was not clear with his words. He said one thing and did another. We were advised by one manager to see another higher-up manger (I guess), and when we went and told him our situation, and that we were told to see him, he told us to wait, and then forgot about us. In addition, he sent the double-talking, unclear salesperson back to us and refused to come out of his office and speak with us. Our situation was never resolved and we had no other choice but to suck it up because we desperately in need of a car because our car broke down. So please, if and when you go, make sure that whatever salesperson you speak with, that he doesn't quote you one price of a car and then charge another - (it was double-talk along with confusion) and then he denied. They know that people come there that are not experienced and take advantage of that inexperience. And they also do not communicate with each other because the one manager said he was going to speak with the other, and it was never done. I feel this is double-talk-confusion tactic is used to get a sale no matter what. Make sure that you are quoted the price and when you go to the finance office, that it is the same price. I'm graciously giving it a "two star" because of the Toyota brand itself speaks for itself, which is why we purchased the car to begin with, but the salespeople/managers get a "one star" for their lack of professionalism, along with miscommunication and double-talk-confusion. Something is not right. Please tread with care if you buy a car there.