I went to Harrah's back in 2016 for my 21st birthd...

I went to Harrah's back in 2016 for my 21st birthday but this place has changed a lot since then. The customer service was very disrespectful and I got a room not once but twice that was dirty. I finally just packed up my stuff and left. Waste of time and a HUGE disappointment. I'm ashamed of Harrah's.