Rich Kingdon

Review of Volkswagen Crewe

From my first phone call enquiring about the specs...

From my first phone call enquiring about the specs on a new Golf R that was in stock, salesman Mike was fantastic. Not only was it just a basic enquiry but I was only at the start of considering if I even wanted to change my existing car. Mike was helpful and knowledgeable and answered all my questions promptly. Several phone calls over the course of a week with still no certainty of a sale for mike he still helped and answered all my questions.
I decided I did want to proceed with a px of my existing car and was offered a very fair price for mine and a excellent deal on a new car. Again throughout this process mike and his manager Richard were great organising everything easily and with no fuss.
I travelled nearly 3 hours to do the deal and once I got there they had another Golf R which I preferred the spec on and again they sorted this there and then with no fuss and an even better deal for me.
I ended up with money back from my trade in and this was promptly paid into my bank account.
Even after the deal was done Mike responded quickly to any further questions I had and returned calls ( its easy selling a car but the after sales are what counts).
If your thinking of getting a car I can highly recommend Mike, no pushy sales tactics, great customer services and goes above and beyond to help.
Sadly I had a minor issue with the car but again the aftersales manager was fantastic and was more than happy to help and resolve the issue.
I will certainly be taking the long trip up to buy any future VW after the great service ive received.