Leka Twin

Review of TROPICAL CHEVROLET CHRYSLER JE...

PLEASE READ and BE AWARE!!! They tried to delete m...

PLEASE READ and BE AWARE!!! They tried to delete my review, so I m reposting it. Just shows how guilty the service department is. I Tried to get my second oil change done for my 2015 Chevy Colorado and found out my oil pan was stripped. My current Chevy dealership refused to perform the oil change due to damage to my oil pan by someone using an oversized drain plug to cover up the mistake of stripping the oil pan due to putting the bolt in too tight. TROPICAL CHEVROLET was the only dealership to perform an oil change on my vehicle since I purchased it in April 2018. The repair will cost $2500. After contacting the GM DANIEL SANGUILY and Service Manager PAUL CELESTINE over 30x they tried to point the finger at the current Chevy dealership. In order to diagnose a stripped oil pan you have to remove the bolt (which was not secure). I also have proof of oil stains in home parking space, therefore oil was leaking from my vehicle before scheduling my second oil change. As a result, Tropical is a 100% to blame. The damage to coils of the bolt and oil pan was due to cross threading a bolt. And common sense you CAN NOT cross thread a bolt by removing a bolt. It can only be done by drilling the bolt in too tight. Its so sad that people don t value integrity and honesty anymore. Although they offered to fix the truck they said I would need to bring the vehicle back to Florida. I currently live in Minnesota, so have no idea how to get the vehicle back to Florida. They need to take ownership of their mistake. I do plan on taking this all the way up the chain of command and further. I refuse to pay for something I did not do. And I am still waiting on a response.