Brian Selva

Review of Midway Services Inc.

Update: Felix came out first thing Saturday mornin...

Update: Felix came out first thing Saturday morning after the manager, Mike, saw my review here.

Felix found a drain access that I didn't even know existed in my garden. He came with all of the tools he needed to get the job evaluated, fixed, and offered insight as to what the problem was and how it could be fixed along with an estimate for what it would cost. He also told me there was a 1 year warranty for the clog fix. Now this is the kind of expert service I would expect from a rated 5-star company.

I'll bump my rating to 4-stars from 2. I would have given 5 stars if the job had been done properly the first time

A little disappointed with our guy, Terry, who came out today. We were scheduled for 2-4, and he csme at exactly 4. He didnt really seem to know what he was doing, with a lot of "oh, thats weird" remarks. Also, he knew he was coming out for a clogged drain but didnt bring his cable camera with him, so he couldnt even make an informed guess at what the problem was. He charged $400 for a half done job (he fixed the clog, but thinks there might be a bigger problem underground). For a 5 star company, I expected someone a little more professional and knowledgable. Wont be using this company again.

The only reason i even called Midway was because i heard they were a great company.
Drain Medics was much more professional.
$175 for the same job, punctual, and came prepared with a snake and camera the last time i had to call.