Rachael Collins

Review of Hotel Derek Destination Hotels...

I was charged a 15.00 service fee they said is a s...

I was charged a 15.00 service fee they said is a standard charge for amenities. Other hotels include amenities in their room rate. Don't call them amenities if you are going to charge for them. The tub didn't drain which made for an unpleasant shower and they charged me 21 dollars for mini fridge snacks when I did not have any. Also...you pay 31.00 for valet but they also charge you a tax. Really...so the government is getting that 4 dollar tax on my valet? I doubt it. Called guest services and no one answered and I never got a call back. So many hidden fees it's ridiculous. Update....my 100 dollar charges per day for "incidentals" are still pending and the lady at the hotel...when I called cant find my receipt from the bar....because I am questioning the amount and she couldn't find it. She said she would calm me back and she never did.