Patricia Mocarska

Review of Delightful Pastries Market

Let s start with, look at the pictures below and t...

Let s start with, look at the pictures below and then read this review. I preordered this cake for my cousins 21st and sisters 30th birthday and as you can see highly disappointed. This cake was suppose to be a 10in tiramisu cake that cost $60 and had here s to 21, even if your 30 written on it. Instead it came out to be frozen tiramisu cake with a cookie placed on top with some half a** writing on it. When I preorder a cake I expect it to be thawed and written nicely especially if it is worth $60. This bakery came highly recommended and I was honestly excited to order a cake from here especially for a high price. Instead as you can see I left with some lackluster work.
My uncle picked up the cake for me and he told me he waited 20 mins for it. The cake was suppose to be ready at 2pm ( hence preordered) well it wasn t ready and to be honest I don t think they had a cake for us because at first they couldn t even find our order. Then he was charged for a 8inch cake that was only $42. Below that is not a 8inch cake so they messed up and didn t even inform the customer. What type of business is that? I didn t know that it is our responsibility to open the cake before we leave the bakery because if that was the case he wouldn t of walked out with that. Besides that it was 6pm, we bring the cake out to find it frozen!!!!! We are suppose to be celebrating milestone birthdays and we have a Tira mi su ice cream cake that won t cut and everything was crumbling (cueing pictures below). At this point I am furious!! The bakery is closed so I look at the receipt and it says refund policy is to bring the cake back to be refunded. Yeah sure- who in their right mind while trying to celebrate a birthday would they think hey let s save the cake so I can bring it back. Instead we had to wait to thaw it out. Honestly this is the worst experience ever, such bad customer service, and to lie about the cost! I wish I went myself to pick the cake up because I wouldn t of left.
What turned out to be an excitement turned out to be a bitter disappointment, ruining the cake for two birthdays- cake is a crucial part.
I would never recommend this place and I wish I could give zero stars. Thanks not so much to not so delightful pastries.