If I could write a review with zero stars, I would...

If I could write a review with zero stars, I would but google requires some sort of star rating to enter a review. 1 star is being generous. We stayed here on two seperate occassions on our 2 week honeymoon in Ireland. We did not return the second time because we had such an amazing stay the first go-round but because we prebooked and prepaid via Tavelocity. The first two nights were just as we arrived in Ireland. After traveling for nearly 20 hours we arrived tired and hungry and needing relaxation and comfort. Our first disappointment was learning the rooms did not have A.C. it's 2017. How does a hotel, much less a Radisson, much less a Radisson spa and resort, not offer A.C. in guest rooms? Other hotels in this immediate area do. As consolation, we got a small oscillating fan. We decided to hit up the bar. It took the bar staff quite some time to recognize we were there as they were busy...not with other guests or because the bar was hopping...but busy socializing with an obvious full time bar resident/bar fly. We finally got one staff members attention and asked about food. She then informed us the bar stopped serving food 5 mins ago (even though a sign and menu said food was served all day, but whatever). There was zero mention of the fact that we could get 24 hour room service for limited menu items (This I learned later on). After a few drinks, we became increasingly frustrated at the lack of service that was given to us. Mind you, the resident bar fly was attended to impeccably. We returned to our room where we struggled to sleep on the ridiculously hard, flat pillows and a springy, lumpy bed. Pancakes would have made better pillows. The next morning we attempted to shower in the odd shower setup. It had a half shower door that swung open and shut. Its my guess it was also to "block" the water from coming out. Little good this did as water, as it tends to do when spraying downward from a shower head, splattered and sprayed beyond the scopes of the half shower door. This made the floor slippery and dangerous upon exiting the shower. Using the floor mat towel was a joke as it became soaked in no time. After two nights here we were glad to move on to another town and hotel. After experiencing much nicer hotels on our travelings around Ireland, we dreaded our obligatory return here at the end of our honeymoon. We arrived in the evening of a day where temps reached 80 degrees. While we enjoyed the nice weather outside, we knew this only meant one thing...the room would be HOT. We were right. To start, it was quite warm in the entire hotel. As we lugged our luggage inside, already sweating, we learning the lifts were broken...and...we were on the 3rd floor. Step by step we had to wheel our luggage up 3 flights of stairs and down to the back end of the hotel. Frustrated and hot, we made plans to get another fan, get a cold drink and have dinner outside of the hotel. We decided to try our luck again at the hotel bar. Lo and behold, the resident bar fly was there. We grabbed a drink and inquired about a fan. We were told that they might have a fan, but would have to check to see of they had any left. No comment. We did end up getting a fan, but were willing to eat the cost of our pre-paid stay here to reserve a room closer to town; one with A.C., working lifts and more customer focused staff.