Absolutely amazing experience!

Absolutely amazing experience!
- The staff went above and beyond to satisfy us during our stay. We had made reservations at the spa which somehow were deleted out of their computer system when we went to go check in. Instead of turning us away, the manager herself came to the front, apologized sincerely, rebooked our services and gave us our massages/facials complimentary. When we tried to pay anyway, they told us they could not accept our payment as their computers had messed up. We've never experienced such hospitality at another hotel or spa.
- The restaurant staff were absolutely friendly and helpful, giving us coffee at any hour of the day when requested!
- Though it was snowy and cold outside, we felt entertained and warm the entire time! It was the perfect weekend get away and was made perfect not only by the amenities but by the warm welcome of the staff and the friendly environment! Highly recommend for a weekend get away!
thanks to all who helped us! :)

The only suggestion we have is to add more vegetarian options to the restaurant menu!