It is true

It is true
that the gym has been grossly mismanaged in the last couple years. Excessive breakdowns of the mend steam room, poor cleanliness of the mend locker room and showers, etc. Now, because of their incompetence, they are taking the towel service away when they could easily charge for the service as they had been doing for decades. I agree that management has no respect for its members and no idea as how to run a gym.