The ratings were low prior to the pandemic, but I ...

The ratings were low prior to the pandemic, but I believe everyone's experience is not the same. Also I believe in supporting black owned businesses. However, I had absolutely no concern waiting the 4-6 waiting period BUT it's approaching 8 weeks and I have yet to recieve acknowledgement of emails and messages I sent via gmail and IG. The phone number listed is disconnected! When I finally did get some sort of acknowledgement it was a general message NOT answering the only question I had pertaining to my individual order. Thank God I keep my toliet paper stocked because if I was waiting on my order good God Almighty !!! Transparency goes a long way and communication is ESSENTIAL just as the busines is ESSENTIAL. FPC should have offered customer refunds if they couldn't honor the supply and demand in a timely manner PERIOD!! Truthfully, if I recieve my order its fine but if not I'll let me bank handle returning my funds.