Lincoln Frank

Review of Fairmont Jasper Park Lodge

We were blown away! Totally expected more from th...

We were blown away! Totally expected more from the world famous fairmont. The property itself and the lodge were beautiful and we'll taken care of however the rooms were not. They were exact opposite in fact with no attention to detail and no effort put towards cleaning the room. We entered and it is a nice rrom with high ceilings and a James Bond kinda feel like your somewhere special. However as soon as you turn on the lights and look around it is obvious that the room we were in was used and abused most likely by large numbers of people using the cabin for get togethers. The room was so mistreated that the electric heaters had large dents as well as a lamp socket being busted and half hanging off the light shad it was burned to. Burns in the carpet from the fireplace and what seemed like the smell of old alcohol from previously spilled drinks. The room was also very mistreated by maintenance. The front and back door both have large air gaps and made the room quite cold the first night when it -20 heaters couldn't keep up. The plus side was the bathroom floor was heated tile unforunalty it was not done to code and illegal heat trace was put in that actually burned my feet. I am 30 year old man with thick feet a child's would burn instantly. The other problems with the bathroom include centipede like bugs that move quickly and obviously like the warm floor, hot water took literally 15min to reach the cabin so you ran and wasted a lot of water before you got any hot. There were cobwebs everywhere and really dirty glass it was a major failure from what we were expecting. It was no different than a hore hotel.