Walk in to turn in my vehicle from a lease. Two di...

Walk in to turn in my vehicle from a lease. Two different sales people ask if I need help and I say "just looking to turn in my lease, thank you." Wait in line at the desk for 10 minutes, gentleman at the desk tells me "have a seat we will be with you in 10-15 minutes." Mind you he never said who would get me, so I sit down for 30 minutes, while i am watching 2 of the gentleman chat, get up and get water, then continue to chat, pull his phone out look on that for a few minutes, so go up to the desk and am then told "we are too busy to take care of you." Yeah buddy, you look really busy to me goofing around. If you are that busy don't sit there and b.s. me to take a seat when you already knew you weren't going to help me. Worst customer service I have ever witnessed. I'll never buy another Toyota again.