georgette rizkallah

Review of Rixos Premium Belek

Passed few days at Rixos premium belek with my fam...

Passed few days at Rixos premium belek with my family after seeing the advertising and publicity, very nice hotel if we are talking about view, accommodation, diversity in the buffet, decor, activities and shows. The only thing and the most important that was not good was the service and the cleanliness, the smell in the lobby and the restaurant was a disaster all the time. Rooms are dirty and never cleaned as it should be in a 5 stars hotel, and never cleaned on time, they barely remove the trash bags and that's it! Cups for the coffee and tea are left with stains inside and that's disgusting! Even the tea bags that we used the day before were not removed by the cleaning staff, instead of removing them, they throwed them under the balcony! Too bad for this hotel to have such a huge problem with their personnel!