Big disillusion this evening.

Big disillusion this evening.
Wanting to test the ephemeral rooftop, I decided to call to reserve a time slot on the day of my choice, as indicated on various sites. I was suggested to go there directly, reservations being ultimately impossible.
As a result, the rooftop is privatized and therefore inaccessible today ...
A hostess, however, undertook to report my dissatisfaction ...
A more than regrettable lack of information for an establishment that wants to be a palace ...