Shirley Rust

Review of Brunswick Novant Medical Cente...

They don't even deserve 1 star rating.Took my husb...

They don't even deserve 1 star rating.Took my husband there October 2013. The VA sent him there for a stress test before surgery. VA authorized payment. Went there again October 2014 due to a fall and injured shoulder. VA authorized payment.
About 5 months ago they called to collect payment from us on the October 2013 account. I asked for an itemized bill and I would carry it to the VA in Asheville where the authorization occured. Never got it. Assumed they had sent in the paperwork properly. Never heard any more until today and got a call from a collection agency. Made 3 calls to the hospital today and never got to speak with anyone. They are all "busy" according to the operator. In my opinion they are too incompetent to complete paperwork for something that was authorized prior to services and therefore they must be incompetent in other services also. From past experience I know that the VA will pay what they pre authorize. Won't go there again. I think the bill was way out of line for a stress test. Over $5,000.00