The bar tender was great but pool side service was...

The bar tender was great but pool side service was null. We would have to wave a waitress down and half the time she would forget the order. We eventually just got the drinks ourselves. The hotel would have made more money off of us if there was adequate staffing. The food was good. Only other complaint is the pool/hot tub had way too much chemicals, it was burning our eyes, especially the hot tub.