Overall it was a very frustrating experience at th...

Overall it was a very frustrating experience at this resort. I love the facility but the club fitting process had a lot to be desired and fell very short of my expectations. The club fitter, Brian first off, was 15 minutes late arriving at the club fitting trailer. OK, no big deal. We went through the fitting process and thankfully, I have enough experience doing this to have narrowed my interest to start with. If you want a full blown, launch monitoring, ball spin type fitting, (particularly useful when getting fit for a driver for instance) this is not the place. So we finish the fitting and Brian asks if he can send me the specs and the price to order them later that day due to other fittings he needed to get to. I agree. Next day, still no specs or price, next day, emails, texts and voice mails, still nothing. 3rd day, I little stronger email and text, so he finally responds, "Sorry I'm on vacation, I totally forgot, I will be back Monday" 4 days from then, Monday comes, I call, text and email again, and he finally responds, "I won't be back in the office until Tuesday" Tuesday at 11AM sends me the specs and what turns out to be a full retail quote. Opinion; If you get a fitting there, get what you need before you leave, tipping does not help, it didn't help me, and then go purchase from your favorite retailer or pro who may not be a fitter but at least will take care of you. Customer service is not this facilities or at least the club fitters strength.