I love the fashion but had a very negative experie...

I love the fashion but had a very negative experience. I was trying on some items and hung my top up on the hook within the change room. The hook had a piece of metal sticking out in back that left a pull in the fabric of my top. When I brought this to the attention of staff, they advised that they would take $10.00 off my next purchase. Wow, for ruining my top? Very disappointed! Now the staff did go into the change room and confirmed my story......