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Amanda Rabinowitz
Review of Conrad New York

4 years ago

Money was stolen from my wallet. Stayed here last ...

Money was stolen from my wallet. Stayed here last weekend as my sister surprised me with a suite for graduating college and to spend time with me. I brought $417 as I counted on my way to the hotel and on my last night stay, I went to go put the other cash back into my original wallet and $210 was stolen from me. I have also read a review about theft at this hotel before so I wouldn t doubt it was housekeeping. When I got in touch with security, they basically said there s nothing they can do and that they have no proof and blamed it on the fact that my door was propped open (while I was in the room) and that anyone could ve popped their head in the room and took my money out of my wallet. I never thought that at a 5-star hotel I would have money stolen from me, but I did!!! And I know exactly what bills were taken from me because I had a $100, 2 $50 s, some 20s, etc. They stole the $100 bill, one $50 bill and three $20 bills. I will never be staying here again and I know for a fact that it was someone who has committed theft before. Why would they only take some money and not all of it???? The lady at the front desk told me it was a serious accusation when I told her that money was stolen from my wallet and I said of course it is. She didn t believe me and said the housekeeping ladies have been working here for years. So that means that they would never commit a theft crime?? I am sorry but the whole situation was handled unprofessional and now I know to not trust a soul and always put my money in a safe or have it with me so it doesn t get stolen!!!! I am sooo disappointed and it ruined my whole weekend that was planned for me.

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