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I attend a gym in Birmingham, Alabama and I've bee...

I attend a gym in Birmingham, Alabama and I've been a member there for at least one and a half years. I've canceled my membership before and it was easy but this time is more difficult. The customer service I received was extremely poor. I'm doing all communication over email and I have to say that this process is extremely difficult. Okay, so I'm moving to a school literally 204 miles away from this gym, which is roughly 4 hours away. I am a college student now so I leave next week. The cancellation fee wouldn't be an issue if I wasn't informed by the gym that my fee will be waived due to me starting my fall semester. Also what I do not understand is why I am being charged for a whole month and I'm not even going to be in the state. I get the whole 30 day thing, but that is extremely inconvenient when you're gonna have to pay for a gym membership to a gym you can't even go to. I feel as though this policy is very cruel and does not have mercy towards anyone, not even college students. I am willing to give up my membership now and won't require any further access but instead I have to pay next months bill. I am very displeased with this company and the way it has handled things so far. I would appreciate a resolution and maybe I will rejoin the gym and encourage others to as well; because the gym itself was okay. However if nothing is done, not only will I not rejoin this company but I will discourage everyone I see to not get involved, thus saving them the trouble I am going through.

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