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Worst online experience ever! Two phone calls and ...

Worst online experience ever! Two phone calls and an hour later, I was able to book day passes. The website user experience is lost in about the year 2005 and there are so many barriers to purchase it makes me wonder at how many sales are lost due to consumers losing patience with the hoops they have to jump through to hand over their money. The problem with this is that it sets the stage with a consumer to expect a less than stellar experience once arriving at the facility, because if you can't get it right online, what are you getting wrong in person? I hope this isn't the case and, more importantly, I hope that the management of this entertainment venue sees this review and is motivated to fix this horrific user experience on the corporate website. In today's world, there's no excuse to not be serving up a spectacular online experience and make it easy and enjoyable for consumers to give you their business, and their money.

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