Glenda Meshen-Davis

Review of Sterling Homes Edmonton

I built my first home with another major builder a...

I built my first home with another major builder and it was not a great experience. We went with Sterling this time around and have been very pleased! Recently we had a concern with our ceiling. I sent an email, and within 24 hours not only did I have a response from one (actual person-not automated response) but from 2 people. They were at our house within 2 days of me submitting my concern. Once they were at the house they also went above and beyond (in my opinion) by asking if we had any other concerns (not just making a mad dash for the door, as it was a Friday). This may not seem like a "big deal" to people but I feel in this day & age great customer service is hard to come by. Thank you Benjamin for restoring my faith in service providers! :)