Lovely stay at the Renaissance Chicago Suites. Dan...

Lovely stay at the Renaissance Chicago Suites. Daniela from Front Desk was really kind and helpful. Hotel has a little convenience store by the front desk. There's a Starbucks and restaurant, a sauna, pool and fitness center. Room, as you can see, was beautiful and spacious. Especially the bathroom. But there was no robe in the room however I ask for one and they provided me with one very quickly. The coffee machine wasn't the best but managed to make it work. There's a fridge but no microwave in the room. And if you order food, you'll have to go to the 1st floor and get your delivery yourself (which I thought was rediculous). The Hotel have a policy about that so you'll have no choice but to abide by it. One of the main reasons why I'm giving it a 4starts and not a 5.