My prius C needed a new battery, so I walked in pa...

My prius C needed a new battery, so I walked in panicking after it gave me a "Check hybrid system. Park vehicle in a safe place immediately." message on the display. Sarah was amazing! She was very understanding and answered any and all questions that I had, and took me on a tour of the entire building even though I was only there for service done on my car. Girl power! It was honestly refreshing to work with a woman, and I hadn't even realized until working with her that I'm used to talking to primarily men when it comes to car trouble. Kim was also great, Wednesday mornings she does free manicures for those who are waiting. I forgot where I even was, we were having such an engaging conversation! She was kind and made me feel very comfortable. Victor, the shuttle driver, cheered me up even more. We had a lovely chat as he drove me. What started as a terrible day was remedied by the amazing service that I recieved throughout this experience.