Jennifer Moe-Stapleton

Review of Cheeca Lodge & Spa

The staff was very rude, inattentive. Housekeeping...

The staff was very rude, inattentive. Housekeeping knocked on our door at 9 am wanting to clean & when we refused that early wasn't touched for almost 2 days. We were out of room from 10 am to 4 PM & still not touched. Wait staff at pool barely came around. Don't seem to care about customer service at all. The nicest person was at the front gate who let's you in...