Hello Google I very disappointed with your technic...

Hello Google I very disappointed with your technical Team and the response specialist team. What has happened a complete different company called Czaro have had reviews and somebody or someone or a computer error have merges their reviews onto my Company's reviews Jade Angel London. We were 4.8 on google search and now dropped to 4.3 from this silly merge which is outrageous! This has been going on for 3-4 weeks now and has not been sorted! I would like somebody higher up to look into this issue and my case and feel people in these two departments in you company are not doing their jobs properly and making this case look unprofessional and a comedy act and not be respective! I feel that to this point I have been patient and reasonable, however its now, got to the point that this merge of reviews is effecting my business. We are a new business and what you have done is effecting our influx of clients booking hair treatments. If this matter is not dealt with with in the next few days, you will leave me no alternative than to start legal proceedings, on the grounds of sabotage.