Aron Medow

Review of Marriott Cleveland Airport

The desk staff was very courteous, considerate and...

The desk staff was very courteous, considerate and helpful. I was attending an event with my wife and we had all of our young boys in-tow. The banquet halls were great and the rooms upstairs were terrific. I was a little disappointed to hear the unkind words the bar staff had for the members of our group who were looking for a place to eat the meals provided outside their establishment. Don't get me wrong, if you didn't buy it there, it course it shouldn't be eaten there. Still the kicking time and angry words could be held until we were out of sight or they were in a back room. With that one exception, the staff bent over backwards to meet the needs of our large, diverse and necessarily demanding group. I was glad to be there and hope that, with a few changes, we may use the venue again in the future.