Huge rooms, reasonable price, swimming pool, in ho...

Huge rooms, reasonable price, swimming pool, in house restaurant, helpgul telephone booking and walking distance to the twin towers KLCC for shopping and dining ... sounds too good to be true!

What's the catch?
To start off, very slow check in. We were told that "Management Insist to scan the passports of every guest and there were 6 of us. And, they take full payment up front as well as pre authorisation on one's credit card.

2. Tiny lifts with fast closing doors that don't retract when you put your hand on it. The lift took our 4yo son up before we could get in!

3. There is a "smell" throughout the hotel and it is not flowers or perfume. Just old and musty.

4. Rooms are huge and can do with lots of maintenance, like uneven floorboards and uneven carpets, as one walks on it, there are some obviously low points.

5. Shower and toilet - black mould on shower curtain and in the grouts of the tiles. Mould also present on part of ceiling that appears to be water damage.

6. What I did not realise when i booked this hotel is that there is a mosque right next door. To our horror, we were woken up by tbe first call to prayers that seemed to go on and on. We barely had 5 hours of sleep after spending 14 hours to travel here. Ok if you are of the same religious faith but that is not the case with us.

I am now looking for options of somewhere else to stay for the next 9 nights and accept the fact that i have already paid for my stay here.

2br suite room 2001. 28dec17