Opened a ticket three days ago, and Coinmatic is s...

Opened a ticket three days ago, and Coinmatic is still unable to schedule an appointment and provide an exact date and time as to when a technician can come out??? Company process requires customers to wait "24-48 hrs" to have a service call "scheduled". If you expect buildings owners (and their tenants) to accept a business model like this, it won't be long before you zero customers. No longer a customer.