Sweet T's Tattoos Review of Pointe Hilton Resort/Tapatio C...
I was heartbroken by this stay, I rented a room wi...
I was heartbroken by this stay, I rented a room with two queens and a sofa bed for 4 nights. For myself my husband and our two teenage sons. Everything was closed although we were not informed of this until check in, fridge was dirty. My son and I had to clear out trash out of three of the pools prior to getting in. The water slide they boast still being open during this time was only open upon request but they are still advertising that it s open from 10 AM to 6 PM. Which is completely false. I thought they was supposed to be a limit to how many people were allowed to stay in each room, But they had no problem renting rooms out to people and having those people cram 10 people into one suite so that I am made to stay with a bunch of people making noise and having parties all night long but only paying $10 each. They trashed the place and it wasn t just one group. They weren t enforcing any of their own rules. There was so much trash from the guests I felt like I was staying at A Motel 6. Not a beautiful resort. And the only time the Security did anything was to harass me and my husband on our nightly walks because apparently it s really unusual for people to walk out there. I guess they re not used to anyone going outside the room after dark. They also said they were going to be contacting me the next day and they never did. I ll never stay at a Hilton again.
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