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Was very excited for a weekend away. Systems had b...

Was very excited for a weekend away. Systems had been down for some time and I'd been calling to book so I could apply their healthcare discount. Finally I booked online and at check in she said she could still apply the discount. The staff was very friendly and helpful, the room we attempted to check into would not allow us access, we went back to the front desk to get a new card made and tried again. Turned out that this room was unavailable but because the systems were down they werent immediately aware of that, no biggie. Then we moved to a different room, upon walking in I realized it was not what I had expected, which was a suite with a bedroom set off from the living room, the front desk was great and able to put me in the accommodation I was looking for. The room however was outdated. I was not impressed with the beds or the pull-out couch. The heat is the only think I can run, I need cool air and the sound of it running to sleep well, but even after turning the knob to cool it still blowed warm air.
The building interior is pretty outdated. Hope you don't have loud neighbor because security doesn't go ask them to quiet down.
The WATER!! No idea what is wrong with it but it smells terrible and taste very mineralized. Not good at all, refused to drink it.
In the morning I waited for a hot shower and ended up with a mild one, I didn't even bother washing my hair since the temperature of the water was not comfortable.
The plain pool by the front desk area smelled like socks both days I was there, nasty. Also the hot tub did not have enough water in it so if you tried to run the jets it was so loud and firing water out like crazy. From the feel of the water and the smell of it I'd have to assume the chemical balance may be off. Saturday there was a party that walked in with pizzas and a case of beer, with about 20 people. I thought that outsiders were not being allowed to use the swimming areas, however it's hard for me to believe that 20 people rented rooms for a kid's birthday party, but maybe I'm wrong. We left the pool.
The water park area is nice, it kept my daughter busy and my favorite was the hot tub in there, very spacious hot tub!! I would recommend the water park.
The restaurant has good food, we ordered to go and brought it to our room, I'd recommend the pizza, num. I'd say no to the nachos as The salsa taste store bought, but if you must try them request that they layer the nachos so that not all of your toppings are piled on a mound of nachos and you end up with just a bunch of chips.
The only thing available to do the weekend we were here 10/2-10/4 was swimming and walking on a path outside. The marina is closed, golf course is closed, ping pong is unavailable because they can't give out balls, even the kid zip line thing was taken off so it couldn't be used. This is all confusing since they allow the arcade to be used.
Would I pay to stay at this "resort" again? No.

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