Elena Grinev

Review of Angell Animal Medical Center -...

We brought a 4 month old kitten who became letharg...

We brought a 4 month old kitten who became lethargic and stopped moving. The exam was performed and the x-rays. Doctor seemed very nice and compassionate. He told us that x-rays showed that there is something really wrong with the kitten's skeleton and that he needs a diagnosis by radiologist. We took the kitten home. Next day the doctor called and left a message with really bad news and asked us to call back to determine the treatment if possible. I've been calling all day and never had him return my call. The receptionist is pretty rude with no compassion. How can they charge $500, give us awful news, and not have 5 minutes to discuss the treatment???