K

My fiance and I went to see a room for our wedding...

My fiance and I went to see a room for our wedding reception, and we were followed around by security like criminals. Even the people who parked cars were rude. We spoke to a manager about how we were treated and he said there had been some security breaches earlier in the day... as if that was an excuse for the way we were treated. This Hyatt rewards member may never visit another Hyatt again, and certainly not the Greenwich location. If my skin color isn't good enough for better service, neither is my green money.

Comments:

No comments