Wilson Li

Review of B&H Photo Video

When I walked into this place with the intention t...

When I walked into this place with the intention to buy an expensive $4k camera, I really hated the service. I literally had to insist while speaking to the department manage to get me a knowledgable rep to answer question I had about a camera (specialized item). On the other hand, the rep was very ressourceful and helpful. He turned my rather negative experience around and I ended up spending the money to buy that expensive camera. Overall, I was satisfied with my shopping experience. It can be, at times, a confrontational experience to get what you want in there, but some of the staff in this establishment are genuinely passionate about their work and willing to help. It's a hit-or-miss who you get to assist you, which will shape your experience.