Carl Bruiners

Review of Browns Hotel London, Rocco For...

We've been lucky to stay at most 5-star hotels in ...

We've been lucky to stay at most 5-star hotels in London, and this was our first time at the excellently outstanding Browns and won't be our last.
We had our daughters birthday and from the moment we arrived at the hotel the service, the people, the attention to detail was beyond any of the other top 5 star hotels; from Givi, Max and the other doormen, to the reception staff, Wakhim and last but not least Janine who throughout was a super star in arranging surprises for the girls (not easy with 12) and ensuring everything went as smooth as it possibly could. The rooms are fantastic, the break / lounges are lovely area's for eating but no doubt its the service that sets this apart.
We very much look forward to returning in the near future.