Joseph Giamanco

Review of Jack Powell Chrysler Jeep Dodg...

Brought truck in for Finishing Touches appointme...

Brought truck in for Finishing Touches appointment and to have them look at why the glovebox light would not shut off. They ended up needing it for an entire week to fix the light issue and when I picked it up the Finishing Touches had not been done. Darren, my service rep, was not in the day I picked up the truck and I was told to talk to him when he got back in. When I got a hold of Darren he apologized and scheduled me for another detail appointment. This time everything went as expected and both times I was given a rental vehicle at no cost. Both Darren and the rental department were excellent, I just wished the light repair didn t take so long and that I didn t have to bring it back twice to get it done right.