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Sharanya V Prasad

3 years ago

Hated this experience. This is going to be a long...

Hated this experience. This is going to be a long post. It's a castle -great, but it's so commercial. Tons of people on the day we visited. We were treated very badly by the staff. They made us stand in front of the bar table for the wine tasting. The bartender at the first bar table said -"this spot is reserved, go check if there are more spots available in the other bar table" . After a long wait, we found a spot for the 3 of us to stand. Due to the large number of people, bartender kept going back and forth between us and other groups, with long gaps in between the serves. While we were touring the castle, we sat down in one of the churches and within a minute, a tour guide came and said, "you guys need to clear out, we have a group coming". We may not have taken a guided tour but we did pay for the self tour and that's no way to treat us! There was another tour guide who said to her group when we entered the cellar that she was giving the tour in - guys let's head to this other "chamber" (or whatever) and this is exclusively for you guys since you opted for the guided tour. In all, terrible experience, commercial, will never ever go back to this place

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