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NRX : YOU DO NOT EVEN DESERVE ONE STAR.

NRX : YOU DO NOT EVEN DESERVE ONE STAR.
NRX was contracted by Total Home Protect to deliver and install a dishwasher in my home. Total Protect is a home warranty company who contracted NRX as a 3rd party for the job. NRX called me multiple times, assured me it was a delivery and install, with no charge. When NRX arrived they told my wife and mother they do not install dishwashers in the state of NJ (but they will happily leave it in the middle of my kitchen).....After calling the facility and getting into a heated argument with a woman who works there (never got her name), NRX would not take responsibility for their employee Victoria, who had told me multiple times that an install would be taking place. Even, Rita the case manager for Total Protect Home Warranty made sure it was a delivery and Install job. We have been out of a dishwasher since almost January and now it is sitting in the middle of my kitchen with no install.

NRX does not take responsibility for their miscommunication, gets paid anyway and washes their hands of any issues since they got their bread and the item is off their truck. What a selfish, soul-less style of business. Not to mention, who ever is answering phones for this company is a miserable woman who does not respect the customers that keep her job in place for her to collect a check. Keep treating customers like that and you will be out of a job, or better yet, NRX will be out of business.

Watch out for this company, they are a scam.

THANKS NRX !

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